I was getting a serious run around from Sears service to fix my Kenmore water heater that still had a warranty. After waiting for 2 days for the tech to show up (didn’t show up at all yesterday and hours late today) and then being told they were going to charge me $486 AND wait days for the parts And then wait who knows how long for the service guy to come back….I called my neighbor/plumber Derrick at Fairway Plumbing.
He went to his van, came out with the new part and had it installed and working in less then 15min!!! ¬†And charged far less then Sears. Screw Sears and their so called “customer service”, Call Derrick at Fairway!

Darryl L.,